| Order Processing & Shipping Time | In-stock items ship within 2 working days after payment confirmation. Excludes weekends, Chinese public holidays, and delays due to customs or force majeure. Tracking number emailed upon dispatch. |
|---|---|
| Shipping Terms (FOB) | All sales FOB Shanghai (or specified port). Seller’s responsibility ends once goods are loaded. Buyer assumes risk, main carriage, insurance, import duties, taxes, and onward transport. |
| Logistics Assistance (Optional) | We can arrange international shipping as an agent. Buyer/forwarder is the shipper/consignee. Claims for loss/damage/delay must be made by the Buyer directly with the carrier. |
| Duties, Taxes & Customs | Buyer is responsible for all import duties, taxes, customs fees, and compliance. Export documents (invoice, packing list, certificate of origin) provided. We are not liable for customs rejection or extra costs due to non-compliance. |
| Shipping Methods | • Sea/Air Freight: Buyer arranges main carriage; suitable for FCL/LCL. • Sea/Air Parcel (Forwarder): Door-to-port/door-to-door service; forwarder handles customs. Fees apply. • Express Courier (DHL/FedEx/UPS/TNT): Fast delivery, tracking available, 3–10 working days. Duties billed to the recipient. |
| Additional Notes | Shipping not included in product price. Freight quotes available. Large/custom orders may have a longer lead time. Buyer recommended to purchase cargo insurance. Discrepancies reported within 7 days. |
| Force Majeure | Not liable for delays, loss, or damage due to circumstances beyond control (natural disasters, strikes, government restrictions, pandemics, etc.). Reasonable mitigation efforts will be made. Policy subject to sales contract & Incoterms 2020. |
| Contact | For shipping requirements or freight quotations, contact our sales team via email or WhatsApp. Assistance provided to coordinate logistics. |
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